They lost my skirt. They ended up finding the skirt. When the skirt was returned to me the alterations were horrible. So, they had to redo the job. They charged me for alterations on my husband suit. Returned the suit without it being done, but dry cleaned it only. I spoke to Priscilla about the items. She basically told me I was never charged for the alterations. Even though I told her I had the receipt for proof. Then she placed me on hold to check their receipts. Come to find out I was right. She then began to yell at her coworker about messing up. Then said I was, "B****ing" at her. I did not use not one swear word nor yell at her. I was calm and told her the situation. When I confronted her about how she described me to her coworker, she quickly tried to apologize and say that she should not have said that. Then, I guess as some type of apology offered me $35.00. This place does not even deserve one star. I just cannot put in zero stars.