As a carrier TM TRANS INC I would like to inform you that your loading process is very slow. When a driver arrives to Crete NE before 4pm to get loaded only to be informed as well as about 10 other trucks that they were not going to get loaded than our driver is told they can get him loaded with no ETA and finally at midnight is done. Requesting DETENTION and we being told that you DO NOT PAY DETENTION is very unprofessional as drivers wasted e log time and now cannot get compensated. Your service is NOT ACCEPTABLE .