On 2/2/12 I received the bar stools I ordered. The bar stools were packed one on top of the other WITHOUT any type of bubble wrap, plastic or paper around each stool or even between them. There was a rip in one stool seat and two had rubbing marks on them. There were some minor scratches on the bases as well. I requested replacements. On 3/14/12 I received the replacement seats. I am very disappointed in what was sent. There is a flaw in the material - a big line - in two of the seats. Apparently they didn't care at the factory about how it looked. I'm sure many hands touched these stools and no one said anything about the flaw. I decided to go with MTS because it was a privately owned business, thinking they would take pride in their work. I guess I was wrong. $900 worth of bar stool and they are an embarrasment. I WOULD NOT RECOMMEND THIS COMPANY!