We recently had 3 new metal awnings installed in our park model here in Yuma. After the job was finished, I discovered that the power in part of our unit was shorting out. I mentioned this to the manager at the store, and they immediately sent out a technician to try and find the problem. As it turns out Murphy's Law was present, and one of the screws holding the bottom bracket of one of the awnings had accidentally shorted out the wiring. We were very thankful that the technician was able to fix the problem, and we were pleased with their rapid response.. Bernie Klashinsky