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Bench Craft Company is the largest provider of custom made golf course products and

Our doors first opened in 1982 with a two-person team covering everything from sales to production. Since those humble beginnings we have grown into a worldwide brand with corporate headquarters in a 43,000 square foot facility in Portland, Oregon, 8 regional offices throughout the U.S., and recent expansion into Canada. Printed products dominate; sales, design, production, management, and customer service are under one roof; and nothing is outsourced. Building partnerships between golf courses ...

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advertising material manufacturing services
Golf Course Benches
Display Boards
Golf Scorecards
advertising production services
Golf Ball Washers
advertising displays
Golf Course Tee Signs
advertising publications
Golf Course Guides
golf course operations
  • Wed 6:00 AM - 5:00 PM
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Detailed Information
  • Location TypeHQ
  • Year Established1982
  • Annual Revenue Estimate$10 to 20 million
  • SIC Code show
  • Employees250 to 499
  • Contactsshow
Reviews (2)
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Matt Capell
· Dec 28
Just google their BBB profile, Pattern of Complaint: On May 22, 2017, BBB recognized a pattern of complaints from consumers regarding service and refund issues. Complaints allege that consumers paid Bench Craft Company for advertising services on golf courses in their local area but were not provided the services they paid for. Consumers allege they had to keep following up with the company on the status of their advertisement and at times the company was altogether unresponsive. Consumers claim that when expressing their concerns they were promised a refund but never received one. This was my experience back in 2012. I have asked them to stop calling me now for almost 10 years and yet they call multiple times a year. Always a new rep and I tell them to stop harassing me, yet here we are again today. New person calling. Please stop calling me.
Justin Inman
· Jan 22
An absolutely unreal experience.. I was waiting for some photos to submit artwork for an ad, and specifically asked what the deadline was to submit my artwork. I told him it would be a few weeks. The designer ignored the question, but said that's fine, get it to me when you can. That was Oct. 4th. Oct. 25th I reached out to him with it, and he said it's too late it already printed. He sent me what it looked like, and I'm assuming he utilized the clipart from Microsoft Word to make the ad. Nothing to do with my company, he didn't ask me anything that I wanted, just sent it to print. Now he has ignored me for 3 months via email and calls. Reached out today to Customer Service and was told there's nothing to do. He said that's only 'my side of the story" and I chuckled and said it's not my side of the story, I have every email exchange we had and I would gladly send it over to them. He said that wouldn't help, I'm not getting a refund and I could send new artwork over for when they run the print again. Aka I can buy another ad for next October for another $399. I've never written a bad review on social media in my life, it's not my style and I feel every business will have a bad encounter that doesn't need to be put on blast, but this was absolutely unreal and a complete waste of money. Now I have a goofy ad running for the next year.
Updated Sep 26