We were recommended to Fred Pearson but I'm honestly not sure why! Communication was spotty from the get go -- I had to send him my address twice because he "couldn't find it," he then told us he couldn't give us an exact time and would let us know a half hour before he comes... He didn't. He came on a rainy day and didn't have anything to cover the floors and refused to take his shoes off so we used every towel we own to cover our hallway for him to go in/out to his van. Our carpets were left a mess from all of the stuff that fell out of our ceiling, there was a large circular stain left on the carpet as well, he left plumbers grease all over our wall, somehow managed to bleed on the wall, managed to knock our bookcase over while trying to put it back and called me in to fix it (while I was in the middle of taking care of my two young children). After he left I noticed that he had also gone into the next room over and used our trash can for some reason... It had that silver stuff he was using to weld the pipes all over it, inside and out, as well as a puddle of water in the bottom. Good thing I didn't care about that trash can at all. My bed was also located near the pipes he was repairing and that ended up with plumbers grease and that metal stuff on it as well. At least I was already doing laundry to wash every towel in the house.