About
We are a privately held company in Carlsbad, CA.
Stay At This Carlsbad Hotel And Delight In Amazing Ocean Views, A Luxurious And Charming Atmosphere And Visiting The Many Exciting Nearby Attractions. With A Location Minutes From Legoland, California And An Hour'S Drive From Disneyland, San Diego Zoo, Sea World And Wild Animal Park, This San Diego Beach Hotel Has A Great Family Atmosphere. Many Guests Also Delight In Visiting The Other Exciting Nearby Attractions, Including Carlsbad Village, Carlsbad Flower Fields, Carlsbad Outlets, The Cros...
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Reviews (1)
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1.0
1 Review
Glen Williams
When I voiced my opinion about the room assignment the gentleman at the front counter was:
1. Obviously aware of the issue.
2. Well versed at rebutting the complaint.
3. Apathetic about the position he had just put me in with my wife.
I told her that I upgraded to an ocean view room, not a block of Pine street with the ocean on the horizon.
4. Only offered me the option of a full refund.
I should have taken it but there was nothing else in the area available the dates of our stay!
We had been there before and had a great stay but after the initial interaction with this guy and his counter help (who escalated the conversation by getting involved) I was furious, then when I saw the room I completely understood why they were so defensive.
The room was worse than expected and I spent the whole trip avoiding the room and the rude staff.
If you you read reviews on other sites like Yelp, TripAdvisor and google you will see that I am not the only unsatisfied customer.
Save the heartache and stay somewhere else!
Detailed Information
- Location TypeBranch
- Opening Dateunknown
- Annual Revenue Estimate$500,000 to $1 million
- SIC Code show
- Employeesunknown
- Contactsshow
- Contact Front Desk
- Manager Matt Adame
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