Hello I purchased brown and Brooke peanut butter pretzel nuggets. In a sealed container, the peanut butter is so rancid it is not editable. I would like my money back because it it. This was purchased in Paramus Christmas Tree. Thank you. Joan

Purchased a kitchen table with chairs. After putting 3 of the chairs together found a crack in the forth one. I called Christmas tree store to order the chair part that is cracked. I was told they do not have replacement parts and they don't have anymore in the store. IS THERE anyway to get a replacement part without having to return the table and chairs? Not a happy customer.

Hello. Many fall/Christmas seasons I bought my favorite potpourri from xmastree shops! Loved it! Where has it gone? Can I purchase it directly? I truly miss it!

Bought the antigravity chair at the beginning of June. T has now broken and xmas tee shops won't take it back....... horrible that the chair which was $37 broke!!!! Can I get a replacement?????

Bought one of the teak glass sliding front buffet. Set it up and loved it. Went back and bought another...the second one had no directions with it for set up. Trying to muddle thru the set up but hard without the step by step instructions.

Purchases several 5 step book cases The Christmas Tree Shop. When assembling, the area around the screw cracked and came off the shelves. This has happened three times. I had to patch it and glue it. Thank goodness the breaks were on the inside and not noticeable from the front. Poor quality workmanship!

Purchased a Holiday Table Runner distributed by Nantucket Distributing - it was priced extremely reasonably ($ 9.99), is beautifully made, I am thrilled with the purchase. It is probably the nicest item I have ever bought on the internet sight-un-seen with the exception of seeing the pictures. I went back and purchased 3 more - the quality is outstanding - easily worth almost 3 times the purchase price ! The blue background with the embroiders snowflakes is stunning. Wish you had a matching table cover or napkins. Thanks for a quality product, very very, sensibly priced at Christmas Tree Shops.

I purchased a solar lantern on line and when it was delivered I opened the package to find one of the glass panels had broken during shipping. There was no manual included with this lantern, nor any product inventory list for re-order. Is it possible for you to send me a new panel for this solar lantern? I await your response.

I bought a grommet panel for my windows from Xmas tree shop. Tried to find a 4th panel as I need 4. Couldn't and still can't find the 4th. Would I be able to purchase from your company directly? Thank you.

I recently puchased theNorfolk table for my mother as a Mothers Day gift. It's already showing signs of rust. This table is under an awning and the weather has not been severe. I am very disappointed in this product Andy he lack of response when I called to inquiry about it.