About
Diversified Recovery is a Licensed, Bonded, and Insured Repossession company to fulfill all of your repossession needs.
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Current Hours
- Sun CLOSED
- Mon 9:00 AM - 5:00 PM
- Tue 9:00 AM - 5:00 PM
- Wed 9:00 AM - 5:00 PM
- Thu 9:00 AM - 5:00 PM
- Fri 9:00 AM - 5:00 PM
- Sat CLOSED
-
Wed 9:00 AM - 5:00 PMOPEN NOW
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Reviews (10)
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1.2
10 Reviews
Adam Haman
This company (Diversified Recovery) should never be used for anything, they have drivers who dont know how to do their jobs (tow vehicles) and the owner Matt is a lier. Our car was towed at the beginning of February the tow driver pulled the car with the front wheels on the ground and it's AWD not in neutral and they didn't not use a dolly or a flatbed wich caused as of now over 2000$ in drivertrain damage not to mention we've had to rent a car for 3 weeks. But after attempting to contact them for 3 weeks and nothing but ringing and then saying the line was out of service we finally get ahold of Matt and he says we have to make an insurance claim because his company was not at fault. Just giving everyone a heads up, I've already contacted the bank who hired this company and have contacted the BBB
micah fenwick
Illegal activity and fraudulent. Thieves and liars. They operate after hoursand on weekends when they arent even open. Their number just rings and rings. Mailbox full. Cant even leave a message. No address to get stuff back. Never called police ahead of showing up (illegal). If they trespass on your property shoot them
Courtney Washington
Jessica, the phone representative, was very rude and nasty when I requested to get my property out of a vehicle. While I understand the miscommunication on the lender's paperwork, I am still entitled to obtain my belongings as soon as available. The vehicle was supposed to be surrendered but instead was repoed without warning. I tried to explain to Jessica that I had documentation stating otherwise and that we should have been notified of the pick up so the vehicle could be cleaned out. Jessica was hostile and uninterested in assisting me. She refused to contact the driver, would not provide his information, and stated that he would contact me when SHE felt like giving him the information. Even after contacting my lawyer, she refused to provide the information to him also. I don't conduct business that way! I do believe some cases in this field cause for such a hateful attitude. However, Jessica should be taught better tactics on how to handle situations under stress. It is still a "customer sevice" position! I was very dissatisfied with my interactions with this company. AND I still don't have my property!
Detailed Information
- Location TypeHQ
- Opening Date2003
- Annual Revenue Estimateunknown
- SIC Code show
- Employees10 to 19
- Contactsshow
- Manager Jeff Dekruyter
- Phone 616-301-2280
- Fax 877-314-7056
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