I purchased new furnace and A/C units in November 2011, working with Jack and his service people. I was given a very fair estimate which they followed exactly, they came when scheduled, did the work quickly and professionally, and Jack explained everything in as much detail as I wanted, including rebate information. I haven't used the AC yet but the furnace worked great all winter, my heating bills were less than before. I am very happy with Yeager and will stay with them for any plumbing or heating service in the future.