Helllo my name is Robert delgadillo. and l'd like to tell you that you have a bad service at your pacific palms hotel in city of industry.. that kaoreoke guy is a racist he only plays to his people, white people, but you gotta understand that you are in los angeles a well diversified environment with filipinos mexicans and blacks. i saw your tenants that attend at the bar and at the parties they are very diversified, u need to change the kareoke person, he doesn't connect with the public, we are not in KANSAS MID WEST.Even the security guard is on his side.