So last month my mom's washing machine went out on her so she needed a new one to replace obviously so she asked what her best bet would be seeing as she knew she would be moving in a little over a month. I suggested renting one from your rent an center or Aarons seeing as she was moving into one of the towers downtown and wasn't sure she would be able to take appliances with her. She also did some research and decided to check R&R out while down there she spoke to the owner she explained to him her moving situation and also that she usually wasn't the one who handled these purchases and that her husband/my dad had passed away in July this past year. The owner Robert Rose told her that he would absolutely take care of her and was sympathetic to her situation in fact he would do even better and sell her a $300 washing machine and if she was not able to take it with her he would purchase it back for the 300 since she'd only have it a few weeks and also purchase her existing dryer from her as well. She was thrilled called me and told me just how nice of a man he was. So she purchased it on February 19th now my mom and my sister live together just them and maybe have done 2 loads of laundry since getting the machine(which R&R didn't hook up). Since then my mother found out she would not be able to take the machine with her and called the owner about his deal in which he told her he would come pick it up and check it out to make sure there was no damage and go from there. This mor