I had a swingset from Amazon delivered by a representative - Keith from Plymouth, MA - of Ceva Logistics this week. I cannot say enough about him. He went above and beyond to ensure that we received the product at our residence on the day promised. He is a person who cares about his customers and takes pride in his work. Any company would be very fortunate indeed to have him represent them. I am very happy to have had the opportunity to meet him and to report an excellent customer service experience.