The precast concrete stairs that were installed by Cleveland Concrete Steps at my home in spring of 2020 started to crumble within a few months. By January of 2021 (less than a year after being installed), they have disintegrated to the point that they look like a crumbling cookie. I have to sweep up nearly a pound of crumbled concrete from the base of the stairs every few days. If I kick were to kick the stairs, they would totally turn to dust. They are a hazard and I need to keep them roped off so that nobody walks on them. I tried to contact the company and they have been giving me the runaround--claiming that they are going to do a test to see if I put salt on the stairs (which I did not). I have now been waiting on the results of this "test" for weeks. When I call to get an update, I get yelled at with profanities. I implore you not to use this company. Their products are inferior and they are abuse to customers. Worst business I have ever dealt with in my life, and I am 50 years old, so that is saying a lot.