The first time I called her I asked for help in Spanish. And she was very rude and disgusting and told me that she doesn't need to speak Spanish because she lives in America. I consider her racist and discriminatory. Today I called and I communicated in English. I apologize if I don't understand my English well. And it was to verify why I received 3 billing notifications at my address, 2 in my name with different last names and another from another person with my last name. And she was very rude and ill-mannered and told me I don't understand you. I explained to her, I spelled it, she looked it up in the system and still told me that she can't understand my language. It's really that discriminatory, your lack of professionalism. And you are racist and inhumane on your part to make yourself believe more than anyone else. I'm going to contact a lawyer because she needs an ultimatum.