A lazy tech by the name of Johan Lise came to my house and instantly said you have to remove the tub because I can't see the leak. Didn't use a camera to look under the tub. Just watched as the tub filled up and as soon a it gets above the jets it starts to leak. Sure it is not an easy fix because we can't see any water leaking from the outside of the jets. A little effort would be nice but instead I get attitude and lip. I would say to hire a different company that wants to solve problems and don't waste your time with Betz Enterprises. Boo to this company, shame on Betz.