Midland Metal Mfg

Midland Metal Manufacturing, on the web at midlandindustrial.com, serves its customers and employees through technological innovation, dedication, and traditional values. Located in Kansas City, Missouri, Midland supplies fittings, valves and accessories nationally through four regional distribution centers, but means so much more to its customers and employees. Midland is on the cutting edge of technology, but never forgets the values and principles of family and tradition. The company constan...

Midland Metal Manufacturing, on the web at midlandindustrial.com, serves its customers and employees through technological innovation, dedication, and traditional values. Located in Kansas City, Missouri, Midland supplies fittings, valves and accessories nationally through four regional distribution centers, but means so much more to its customers and employees. Midland is on the cutting edge of technology, but never forgets the values and principles of family and tradition. The company constantly strives to help its customers and employees achieve future success. President and CEO, Vince Hodes, sums up the philosophy at Midland: “Our brand is our customer's brand.” This operating philosophy extends the Jesuit philosophy of “Men and women for others,” meaning if the customer succeeds, then Midland will too. “We spend time creating tools for our customers to help them grow their business. If we focus on promoting our customer’s business and making them successful and more efficient, then we will build trust with them and hopefully become an important part of their business,” says National Sales Manager, Brett Powell. Midland lives up to their beliefs in the way they promote the various businesses they serve. Customers can boast the entire Midland warehouse inventory as their own through a custom catalog and website, which feature the customer’s own name and logo. In addition, Midland offers a branded drop-ship program. Each package shipped on the behalf of the customer features the customer’s custom label and packing slip. All orders routinely ship within 24 hours. The Midland philosophy would not work if only applied to customers. A hands-off leadership style, encouragement, profit-sharing bonuses, and access to recreation all inspire Midland employees to ensure the satisfaction of the customers they serve. "If you are going to spend the majority of your waking hours in a working environment, we want you to feel ownership, have fun, and be interested in what you are doing," says Hodes. Workers feel comfortable and rewarded thanks to the Midland approach, as the next-to-zero employee turnover rate proves. Though on the cutting edge of technology, the Midland family operates on timeless principles: service, integrity, and loyalty. Through these principles, Midland has built a long-standing tradition of success and looks toward a prosperous future for its customers and employees in the years ahead.