U.S. › Lafayette, LA › Automotive Services › General Automotive Repair Shops › Car Repair and Services

Open Today 8:00 AM – 5:00 PM

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Automotive Specialists

Car Repair and Services

216 Carmel Drive, Lafayette, LA · 70501

1.0 (1 review)

Call (337) 235-8171

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Lafayette, LA

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Lafayette, LA

1.0 / 5.0

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1 Review

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Business Details

Serving Lafayette, LA

Automotive Specialists

Est. 2003-01-01 Lafayette, LA

Customer Reviews

1.0 / 5.0 (1 review)

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Marshelle Francis Livings — Dec 26, 2022

I am a female and I feel I was taken advantage of by a shop full of male mechanics. I didn't know what was going on with the my Je…

I am a female and I feel I was taken advantage of by a shop full of male mechanics. I didn't know what was going on with the my Jeep Commander and they said they would be able to help. I knew the car did not want to start and that's it. I had to pay $90 just to have the vehicle towed. I was already concerned with what the issues may be and the cost of repairs but the guys seemed nice and and like they knew what they were doing. I WAS WRONG!!! They called me back the same day and said they ran diagnostics on the vehicle and the only issue was the battery. I PAID $300 thinking that was the only issue and we were good to go. I don't know much about vehicles so when I left the location and the battery light came on after going only a few blocks I was concerned. I went online and saw that sometimes it takes a few hours for the battery to connect to the vehicle so we left it parked overnight. GUESS WHAT THE LIGHT CAME BACK ON THE NEXT DAY!!! The frustrating part is it's the holidays and with one vehicle you are stuck. When have one vehicle and two people that work two locations that vehicle is needed. Of course I contacted them back but by that time the vehicle was stopped again which would mean paying another tow company to come get the vehicle. When I called and tried to discuss the issue they made it seem like once they see one issue they stop looking for any other problems. The owner even went as far as to say they took the vehicle for a test drive and nothing came on (battery light). But mentioned they had to Jumpstart the truck to get it in the shop. Now I'm paying for even more parts and trying to find someone else to repair more issues that I thought were resolved when I brought my truck to the "automotive specialists". They need to change their name to automotive tries. If I would have been told this from the beginning I would have left my truck and that part changed at the same time.
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I am a female and I feel I was taken advantage of by a shop full of male mechanics. I didn't know what was going on with the my Jeep Commander and they said they would be able to help. I knew the car did not want to start and that's it. I had to pay $90 just to have the vehicle towed. I was already …

I am a female and I feel I was taken advantage of by a shop full of male mechanics. I didn't know what was going on with the my Jeep Commander and they said they would be able to help. I knew the car did not want to start and that's it. I had to pay $90 just to have the vehicle towed. I was already concerned with what the issues may be and the cost of repairs but the guys seemed nice and and like they knew what they were doing. I WAS WRONG!!! They called me back the same day and said they ran diagnostics on the vehicle and the only issue was the battery. I PAID $300 thinking that was the only issue and we were good to go. I don't know much about vehicles so when I left the location and the battery light came on after going only a few blocks I was concerned. I went online and saw that sometimes it takes a few hours for the battery to connect to the vehicle so we left it parked overnight. GUESS WHAT THE LIGHT CAME BACK ON THE NEXT DAY!!! The frustrating part is it's the holidays and with one vehicle you are stuck. When have one vehicle and two people that work two locations that vehicle is needed. Of course I contacted them back but by that time the vehicle was stopped again which would mean paying another tow company to come get the vehicle. When I called and tried to discuss the issue they made it seem like once they see one issue they stop looking for any other problems. The owner even went as far as to say they took the vehicle for a test drive and nothing came on (battery light). But mentioned they had to Jumpstart the truck to get it in the shop. Now I'm paying for even more parts and trying to find someone else to repair more issues that I thought were resolved when I brought my truck to the "automotive specialists". They need to change their name to automotive tries. If I would have been told this from the beginning I would have left my truck and that part changed at the same time.
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Business Hours

Sun

Closed

Mon

8:00 AM–5:00 PM

Tue

8:00 AM–5:00 PM

Wed

8:00 AM–5:00 PM

Thu

8:00 AM–5:00 PM

Fri

8:00 AM–5:00 PM

Sat

Closed

(337) 235-8171

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Customer Reviews

1.0 / 5.0 (1 review)

Write a Review

Marshelle Francis Livings — Dec 26, 2022

I am a female and I feel I was taken advantage of by a shop full of male mechanics. I didn't know what was going on with the my Je…

I am a female and I feel I was taken advantage of by a shop full of male mechanics. I didn't know what was going on with the my Jeep Commander and they said they would be able to help. I knew the car did not want to start and that's it. I had to pay $90 just to have the vehicle towed. I was already concerned with what the issues may be and the cost of repairs but the guys seemed nice and and like they knew what they were doing. I WAS WRONG!!! They called me back the same day and said they ran diagnostics on the vehicle and the only issue was the battery. I PAID $300 thinking that was the only issue and we were good to go. I don't know much about vehicles so when I left the location and the battery light came on after going only a few blocks I was concerned. I went online and saw that sometimes it takes a few hours for the battery to connect to the vehicle so we left it parked overnight. GUESS WHAT THE LIGHT CAME BACK ON THE NEXT DAY!!! The frustrating part is it's the holidays and with one vehicle you are stuck. When have one vehicle and two people that work two locations that vehicle is needed. Of course I contacted them back but by that time the vehicle was stopped again which would mean paying another tow company to come get the vehicle. When I called and tried to discuss the issue they made it seem like once they see one issue they stop looking for any other problems. The owner even went as far as to say they took the vehicle for a test drive and nothing came on (battery light). But mentioned they had to Jumpstart the truck to get it in the shop. Now I'm paying for even more parts and trying to find someone else to repair more issues that I thought were resolved when I brought my truck to the "automotive specialists". They need to change their name to automotive tries. If I would have been told this from the beginning I would have left my truck and that part changed at the same time.
Read more

I am a female and I feel I was taken advantage of by a shop full of male mechanics. I didn't know what was going on with the my Jeep Commander and they said they would be able to help. I knew the car did not want to start and that's it. I had to pay $90 just to have the vehicle towed. I was already …

I am a female and I feel I was taken advantage of by a shop full of male mechanics. I didn't know what was going on with the my Jeep Commander and they said they would be able to help. I knew the car did not want to start and that's it. I had to pay $90 just to have the vehicle towed. I was already concerned with what the issues may be and the cost of repairs but the guys seemed nice and and like they knew what they were doing. I WAS WRONG!!! They called me back the same day and said they ran diagnostics on the vehicle and the only issue was the battery. I PAID $300 thinking that was the only issue and we were good to go. I don't know much about vehicles so when I left the location and the battery light came on after going only a few blocks I was concerned. I went online and saw that sometimes it takes a few hours for the battery to connect to the vehicle so we left it parked overnight. GUESS WHAT THE LIGHT CAME BACK ON THE NEXT DAY!!! The frustrating part is it's the holidays and with one vehicle you are stuck. When have one vehicle and two people that work two locations that vehicle is needed. Of course I contacted them back but by that time the vehicle was stopped again which would mean paying another tow company to come get the vehicle. When I called and tried to discuss the issue they made it seem like once they see one issue they stop looking for any other problems. The owner even went as far as to say they took the vehicle for a test drive and nothing came on (battery light). But mentioned they had to Jumpstart the truck to get it in the shop. Now I'm paying for even more parts and trying to find someone else to repair more issues that I thought were resolved when I brought my truck to the "automotive specialists". They need to change their name to automotive tries. If I would have been told this from the beginning I would have left my truck and that part changed at the same time.
Read more Show less