Recently, I have had two opportunities to ship important documents, a fragile ceramic piece for a graduation gift as well as having two wallet-sized documents laminated. On both of these occasions, I found Mr. Palanpurwala and his assistant very capable and friendly. The services were priced fairly and on both occasions, I have left the store knowing that in the future, I will be back again and again because of the competence and friendly atmosphere of the store. Well done Mr. Palanpurwala. Lloyd Jobe