The last time I went in was to have something shipped via UPS, through them. I gave him my USB drive so he could print a packing slip for me to put inside the box I was shipping. [It is advertised in his store that it costs 7 cents to print/copy a document on regular paper, in black & white ink.] Then as he weighed my package, I asked him how much it would cost to ship. He told me that it would cost a total of $15 to have it shipped here in the US. I immediately told him that I was no longer interested, after all I could have simply put it in a small USPS flat rate box and it would only cost $5, no brainer! Well, he obviously doesn’t ship USPS so he immediately walked my package over to me and said, “you know what, you owe me $2 for the paper then!” [The one piece of paper that he printed for me that was advertised for 7 cents.] I calmly told him what his advertised price was, and that I would not be paying $2 for 1 piece of paper. [It was the whole principal of the matter.] He took the paper he printed away from me, crumbled it up, shoved my package at me and said, “you wanna be cheap, be cheap somewhere else and don’t come back into my store again!” I told him that word of mouth is a powerful thing, so I am using it right now. PLEASE DO NOT USE ICOPY! - unless of course you like to give people your money and be treated in such a manner