What products and services does Quality Inn Westfield - Springfield offer?

Quality Inn Westfield - Springfield is a hotels and motels business in Westfield, MA. More details are available at www.choicehotels.com/massachusetts/westfield/quality-inn-hotels/ma136 .

What does Quality Inn Westfield - Springfield charge for its products and services?

Pricing at Quality Inn Westfield - Springfield depends on the specific products or services requested. For pricing or to schedule a consultation, customers can contact Quality Inn Westfield - Springfield by phone at (413) 516-2087 .

What areas does Quality Inn Westfield - Springfield serve?

Quality Inn Westfield - Springfield is located in Westfield, MA and serves nearby communities. Its location is at 2 Southampton Road, Westfield, MA.

How can customers get in touch with Quality Inn Westfield - Springfield?

Customers can contact Quality Inn Westfield - Springfield by calling (413) 516-2087 . Customers can also visit www.choicehotels.com/massachusetts/westfield/quality-inn-hotels/ma136 for more information.

U.S. › Westfield, MA › Travel & Leisure › Hotels and Motels › Hotels and Motels

Open Today 24 Hours

Claimed

Quality Inn Westfield - Springfield

Hotels and Motels

2 Southampton Road, Westfield, MA · 01085

1.0 (1 review)

Call (413) 516-2087

Visit Website

Get Directions

Westfield, MA

Get Directions

Westfield, MA

1.0 / 5.0

Average Rating

1 Review

Customer Feedback

Claimed

Owner Verified

Business Details

Serving Westfield, MA

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. The Quality Inn Westfield-Springfield hotel in Westfield, MA gives you real value with peace of min...

Westfield, MA

Customer Reviews

1.0 / 5.0 (1 review)

Write a Review

Lone-Wolf Atwa — Aug 31, 2020

I went to the Quality Inn located at 2 Southampton Road in Westfield MA on July 6, 2020 and the overall experience was atrocious. …

I went to the Quality Inn located at 2 Southampton Road in Westfield MA on July 6, 2020 and the overall experience was atrocious. Several noise complaints against other guests were made and documented at the front desk. The noise kept up however all night until 5 AM without resolution making sleep next to impossible. The next morning at check-out time, one of the managers who is an Indian woman was extremely rude because of the previous night's noise complaints and I was barred from the hotel for no legitimate reason. Furthermore, this woman spewed profanity at me despite the fact she was being treated politely and then threatened with a no trespass order as well as calling the cops. All the while I maintained my composure as she verbally assaulted me. I requested her name after telling her what I thought of her arrogant stance, but she refused to comply with my request and obnoxiously hid her name tag behind her hair so it couldn't be viewed, a clear act of blatant cowardice I might add. So, I filed a formal complaint with the corporate office Choice Hotels who declared they would investigate the matter. I highly suggest to all those reading to avoid this dump at all costs because it's being managed by ignorant, racist West Indians who basically don't care about your rights or well-being, only about the money. Additionally, the room had bugs, but they obviously knew all about it because there was an exterminator coming in as I was outside waiting for my ride after the manager rudely ordered me out of the lobby. Obviously, this explains why they are not an accredited business with the Better Business Bereau. In view of everything that has happened, I'm happy not to give them my good business anymore because they're liars and scammers who don't know how to run a respectable establishment. Lastly, they have recently been exposed to the Covid-19 virus by a previous guest and refuse to do anything about it. Beware!
Read more

I went to the Quality Inn located at 2 Southampton Road in Westfield MA on July 6, 2020 and the overall experience was atrocious. Several noise complaints against other guests were made and documented at the front desk. The noise kept up however all night until 5 AM without resolution making sleep n…

I went to the Quality Inn located at 2 Southampton Road in Westfield MA on July 6, 2020 and the overall experience was atrocious. Several noise complaints against other guests were made and documented at the front desk. The noise kept up however all night until 5 AM without resolution making sleep next to impossible. The next morning at check-out time, one of the managers who is an Indian woman was extremely rude because of the previous night's noise complaints and I was barred from the hotel for no legitimate reason. Furthermore, this woman spewed profanity at me despite the fact she was being treated politely and then threatened with a no trespass order as well as calling the cops. All the while I maintained my composure as she verbally assaulted me. I requested her name after telling her what I thought of her arrogant stance, but she refused to comply with my request and obnoxiously hid her name tag behind her hair so it couldn't be viewed, a clear act of blatant cowardice I might add. So, I filed a formal complaint with the corporate office Choice Hotels who declared they would investigate the matter. I highly suggest to all those reading to avoid this dump at all costs because it's being managed by ignorant, racist West Indians who basically don't care about your rights or well-being, only about the money. Additionally, the room had bugs, but they obviously knew all about it because there was an exterminator coming in as I was outside waiting for my ride after the manager rudely ordered me out of the lobby. Obviously, this explains why they are not an accredited business with the Better Business Bereau. In view of everything that has happened, I'm happy not to give them my good business anymore because they're liars and scammers who don't know how to run a respectable establishment. Lastly, they have recently been exposed to the Covid-19 virus by a previous guest and refuse to do anything about it. Beware!
Read more Show less

Similar Businesses

Quality Inn Westfield - Springfield

(413) 516-2087 View

Fairfield by Marriott Inn & Suites Springfield Holyoke

Holyoke, MA

(413) 533-2800 View

Blue A Modern Hotel, an Ascend Collection Hotel

West Springfield, MA

(413) 304-3202 View

Residence Inn by Marriott West Springfield

West Springfield, MA

(413) 732-9543 View

Quality Inn Westfield - Springfield

Westfield, MA

Call View

Fairfield by Marriott Inn & Suites Springfield Holyoke

Holyoke, MA

Call View

Blue A Modern Hotel, an Ascend Collection Hotel

West Springfield, MA

Call View

Residence Inn by Marriott West Springfield

West Springfield, MA

Call View

Business Hours Open Now

Sun

24 Hours

Mon

24 Hours

Tue

24 Hours

Wed

24 Hours

Thu

24 Hours

Fri

24 Hours

Sat

24 Hours

(413) 516-2087

Visit Website

Get Directions

Customer Reviews

1.0 / 5.0 (1 review)

Write a Review

Lone-Wolf Atwa — Aug 31, 2020

I went to the Quality Inn located at 2 Southampton Road in Westfield MA on July 6, 2020 and the overall experience was atrocious. …

I went to the Quality Inn located at 2 Southampton Road in Westfield MA on July 6, 2020 and the overall experience was atrocious. Several noise complaints against other guests were made and documented at the front desk. The noise kept up however all night until 5 AM without resolution making sleep next to impossible. The next morning at check-out time, one of the managers who is an Indian woman was extremely rude because of the previous night's noise complaints and I was barred from the hotel for no legitimate reason. Furthermore, this woman spewed profanity at me despite the fact she was being treated politely and then threatened with a no trespass order as well as calling the cops. All the while I maintained my composure as she verbally assaulted me. I requested her name after telling her what I thought of her arrogant stance, but she refused to comply with my request and obnoxiously hid her name tag behind her hair so it couldn't be viewed, a clear act of blatant cowardice I might add. So, I filed a formal complaint with the corporate office Choice Hotels who declared they would investigate the matter. I highly suggest to all those reading to avoid this dump at all costs because it's being managed by ignorant, racist West Indians who basically don't care about your rights or well-being, only about the money. Additionally, the room had bugs, but they obviously knew all about it because there was an exterminator coming in as I was outside waiting for my ride after the manager rudely ordered me out of the lobby. Obviously, this explains why they are not an accredited business with the Better Business Bereau. In view of everything that has happened, I'm happy not to give them my good business anymore because they're liars and scammers who don't know how to run a respectable establishment. Lastly, they have recently been exposed to the Covid-19 virus by a previous guest and refuse to do anything about it. Beware!
Read more

I went to the Quality Inn located at 2 Southampton Road in Westfield MA on July 6, 2020 and the overall experience was atrocious. Several noise complaints against other guests were made and documented at the front desk. The noise kept up however all night until 5 AM without resolution making sleep n…

I went to the Quality Inn located at 2 Southampton Road in Westfield MA on July 6, 2020 and the overall experience was atrocious. Several noise complaints against other guests were made and documented at the front desk. The noise kept up however all night until 5 AM without resolution making sleep next to impossible. The next morning at check-out time, one of the managers who is an Indian woman was extremely rude because of the previous night's noise complaints and I was barred from the hotel for no legitimate reason. Furthermore, this woman spewed profanity at me despite the fact she was being treated politely and then threatened with a no trespass order as well as calling the cops. All the while I maintained my composure as she verbally assaulted me. I requested her name after telling her what I thought of her arrogant stance, but she refused to comply with my request and obnoxiously hid her name tag behind her hair so it couldn't be viewed, a clear act of blatant cowardice I might add. So, I filed a formal complaint with the corporate office Choice Hotels who declared they would investigate the matter. I highly suggest to all those reading to avoid this dump at all costs because it's being managed by ignorant, racist West Indians who basically don't care about your rights or well-being, only about the money. Additionally, the room had bugs, but they obviously knew all about it because there was an exterminator coming in as I was outside waiting for my ride after the manager rudely ordered me out of the lobby. Obviously, this explains why they are not an accredited business with the Better Business Bereau. In view of everything that has happened, I'm happy not to give them my good business anymore because they're liars and scammers who don't know how to run a respectable establishment. Lastly, they have recently been exposed to the Covid-19 virus by a previous guest and refuse to do anything about it. Beware!
Read more Show less