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Reallinx Inc

Name: Reallinx Inc
Address: Austin, TX, 78731, US
Telephone: (800) 597-2518
Rating: 1.0

Internet Connectivity Services

8310 Capital of Texas Hwy,, Austin, TX · 78731

1.0 (1 review)

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Austin, TX

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Austin, TX

1.0 / 5.0

Average Rating

1 Review

Customer Feedback

24 Years

In Business

Unclaimed

Not Yet Verified

Business Details

Serving Austin, TX

National Telecommunications Service provider offering managed voice, data and securit solutions. Founded in 2002, RealLinx provides managed broadband, voice, security and hosting solutions at affordable prices. Our robust collage of tools, hardware, ...

Est. 2002 Austin, TX 24 Years in Business

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Customer Reviews

1.0 / 5.0 (1 review)

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Andrew C — Mar 03, 2016

I didn't think it was possible to have poorer internet and customer service than Time Warner Cable or Comcast. But then, we got Re…

I didn't think it was possible to have poorer internet and customer service than Time Warner Cable or Comcast. But then, we got Reallinx and it has been by far the bottom of the barrel scraps. Here are the main reasons: 1) Shotty internet. We never had a reliable stream of internet at our office since we got them. Although Reallinx resells through Time Warner Cable, we rarely had trouble with TWC directly as far as internet connection goes. 2) "They don't know WTF they are doing". There were 2 times when the Time Warner representative came out to our office to pick up the old equipment since we moved offices. Unfortunately, there was a mixup in communication between Reallinx and Time Warner, so they ended up taking the working modem, which took our internet down for a day and a half. 3) Billing incompetence. For 3 months from Nov '14 - Jan '15, they overcharged and billed our account an additional $1,400. Reallinx had no idea what happened and they did eventually reverse it after those 3 months. It was pretty damn annoying having to deal with it in the first place. Stay away from this company, they are complete garbage.
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I didn't think it was possible to have poorer internet and customer service than Time Warner Cable or Comcast. But then, we got Reallinx and it has been by far the bottom of the barrel scraps. Here are the main reasons: 1) Shotty internet. We never had a reliable stream of internet at our office s…

I didn't think it was possible to have poorer internet and customer service than Time Warner Cable or Comcast. But then, we got Reallinx and it has been by far the bottom of the barrel scraps. Here are the main reasons: 1) Shotty internet. We never had a reliable stream of internet at our office since we got them. Although Reallinx resells through Time Warner Cable, we rarely had trouble with TWC directly as far as internet connection goes. 2) "They don't know WTF they are doing". There were 2 times when the Time Warner representative came out to our office to pick up the old equipment since we moved offices. Unfortunately, there was a mixup in communication between Reallinx and Time Warner, so they ended up taking the working modem, which took our internet down for a day and a half. 3) Billing incompetence. For 3 months from Nov '14 - Jan '15, they overcharged and billed our account an additional $1,400. Reallinx had no idea what happened and they did eventually reverse it after those 3 months. It was pretty damn annoying having to deal with it in the first place. Stay away from this company, they are complete garbage.
Read more Show less

(800) 597-2518

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Customer Reviews

1.0 / 5.0 (1 review)

Write a Review

Andrew C — Mar 03, 2016

I didn't think it was possible to have poorer internet and customer service than Time Warner Cable or Comcast. But then, we got Re…

I didn't think it was possible to have poorer internet and customer service than Time Warner Cable or Comcast. But then, we got Reallinx and it has been by far the bottom of the barrel scraps. Here are the main reasons: 1) Shotty internet. We never had a reliable stream of internet at our office since we got them. Although Reallinx resells through Time Warner Cable, we rarely had trouble with TWC directly as far as internet connection goes. 2) "They don't know WTF they are doing". There were 2 times when the Time Warner representative came out to our office to pick up the old equipment since we moved offices. Unfortunately, there was a mixup in communication between Reallinx and Time Warner, so they ended up taking the working modem, which took our internet down for a day and a half. 3) Billing incompetence. For 3 months from Nov '14 - Jan '15, they overcharged and billed our account an additional $1,400. Reallinx had no idea what happened and they did eventually reverse it after those 3 months. It was pretty damn annoying having to deal with it in the first place. Stay away from this company, they are complete garbage.
Read more

I didn't think it was possible to have poorer internet and customer service than Time Warner Cable or Comcast. But then, we got Reallinx and it has been by far the bottom of the barrel scraps. Here are the main reasons: 1) Shotty internet. We never had a reliable stream of internet at our office s…

I didn't think it was possible to have poorer internet and customer service than Time Warner Cable or Comcast. But then, we got Reallinx and it has been by far the bottom of the barrel scraps. Here are the main reasons: 1) Shotty internet. We never had a reliable stream of internet at our office since we got them. Although Reallinx resells through Time Warner Cable, we rarely had trouble with TWC directly as far as internet connection goes. 2) "They don't know WTF they are doing". There were 2 times when the Time Warner representative came out to our office to pick up the old equipment since we moved offices. Unfortunately, there was a mixup in communication between Reallinx and Time Warner, so they ended up taking the working modem, which took our internet down for a day and a half. 3) Billing incompetence. For 3 months from Nov '14 - Jan '15, they overcharged and billed our account an additional $1,400. Reallinx had no idea what happened and they did eventually reverse it after those 3 months. It was pretty damn annoying having to deal with it in the first place. Stay away from this company, they are complete garbage.
Read more Show less