T & K Countertops

We recently had the opportunity to work with T&K on our kitchen and bathrooms in our new house. When you take on a big project like this, there are so many decisions to be made and vendors to work with. T&K was definitely on the top of my list for taking care of business and giving everything a grea…

We recently had the opportunity to work with T&K on our kitchen and bathrooms in our new house. When you take on a big project like this, there are so many decisions to be made and vendors to work with. T&K was definitely on the top of my list for taking care of business and giving everything a great finishing touch. They know what they are doing and they get it done. All of my Cambria tops are beautiful. Plus, I got the added bonus of supporting the only local - small businesses - countertop shop in Edwardsville. Kevin, the owner met with us - measured and was the main installer - now that's service!!!!

Buyer Beware!!!! We ordered marble for our master bath shower through Kevin, my husband and our contractor both sent him emails and text messages confirming the correct measurements. Kevin confirmed that the he received them and would order the materials after coming out twice himself to measure and…

Buyer Beware!!!! We ordered marble for our master bath shower through Kevin, my husband and our contractor both sent him emails and text messages confirming the correct measurements. Kevin confirmed that the he received them and would order the materials after coming out twice himself to measure and speak to us (he was very aware that we wanted the shower walls to go floor to ceiling). After we paid him and started the shower we all realized that the shower walls were 4" inches short!!!! After calling Kevin to resolve the issue he proceeded to blame everyone, he stated the we sent him the wrong measurements (we then sent him the email he confirmed with all the right measurements) blames our contractor for the wrong measurements (we sent him the text messages that he received and responded to that had the correct diagram with measurements). Kevin then went on to say that our shower base was custom and didn't come with a 4" inch lip but never communicated that with us or our contractor. He stated that he deals with too many people to go over every little detail! Well when it cost over $3000 he should be making sure that everything detail is correct and that all parties involved are aware. This is his profession not mine as a customer, how am I suppose to know any of this!!! That is why I hired a professional!!! So buyer beware I would never order from this company unless you want to flush thousands of dollars down the drain!!!