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Rugco
3.0
(2)
UNCLAIMED
  • 18155 Euclid Street
  • Fountain Valley, CA 92708
(714) 751-2222
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Orange County Area Rugs, a rug store in Fountain Valley CA for Oriental Area Rugs, Modern Area Rugs, Persian Rugs, Rugs cleaning and rug repair.

For Area rugs in Orange County CA, we invite you to our Orange County rug store in Fountain Valley, CA, with over 1 million rugs to choose from. Oriental Area Rugs, Traditional Area Rugs, Modern Area Rugs, Shaggy rugs, wall to wall carpet, transitional rugs, persian rugs, children rugs, shag rugs, contemporary rugs and much more. Custom area rugs can be made to order and we care for all your area rug needs by providing Orange County area rug service such as rug cleaning and rug repair.

Contact

  • Rugco

  • 18155 Euclid Street
  • Fountain Valley, CA 92708
Map pin Get Directions
  • Fri 10:00 AM - 7:00 PM
    OPEN NOW
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Reviews (2)
3.0
Write a Review
Janet McCarthy
 · Feb 02
I have experienced the worst customer service at this company. Having read several others experience it seems I am not alone. I placed an order in November of 2011 and was told it would arrive the following week at my home. It didn't. I called to inquire, and was told it was on back order and would arrive the next Friday. It did not. This song and dance continued through January of 2011. I went to the store and communicated my dissatisfaction with the lack of communication, after all the run around, followed by no return phone calls. I asked why no one ever called me to inform of the back order, or other delays. I was told by the owner "they don't make it a practice to call their customers" as they are just too busy. I received an apology each time and was told that if my order was not received by Friday, January 27, I would receive a new rug of my choice and $1400. Of course, the rug did not arrive, I called the owner the evening of Friday, January 28 and advised that my rug had not arrived, and was informed that my rug had came in, but was delivered to his store rather than my home. I went to pick up the rug on Saturday, January 28th only to find that the rug was not the size I had ordered. I requested to receive the offer the owner gave me the prior week, and he proceeded to tell me that my rug did arrive on Friday, pointing to wrong sized lying before me! He continued to apologize, laying blame on his staff, the manufacturer and everything but my mother. He
Updated Sep 02
Carole Ferris
 · Nov 23
I was very impressed with the knowledge, the selection and most of all the affordable prices at the store. The entire staff is friendly and polite. I found Rugco has rugs of all prices...if I need a rug for $500 or $5000 their selection is like nothing I have seen before....and on top of that the location is great with alot of parking.
Updated Sep 02
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