I located this business on the internet when trying to help one of my customers out with a bad ECM for his boat. I followed the shipping directions as indicated on their website and as I am in Canada, shipped the module to the US. I had outlined the issues that we had diagnosed with the ECM and received a call from Bob. He indicated that the ECM was bad as the Injector B bank was not firing and the IAC was bad as well. He said it couldn't be fixed. When I inquired about shipping it back Bob said it would be expensive. He subsequently sent me an email stating it would cost $160 US to get it sent back. The email then contained explicit instructions on how to send the money through Paypal so there would be no fees taken out. I was not impressed with the "checkout and shipping fee" but went ahead and paid the fee. I then discover that Bob had shipped it back the cheapest way possible. Cost him $10 and he reported it as being an item that he sold to me so when it re entered Canada not only did I have to pay a brokerage fee but had to pay taxes on an item that was already mine to begin with. When I received the module back, it had not been opened to determine if the erroneous components on the PCB could be repaired. I was less than satisfied with the lack of service and the lack of customer satisfaction. I would never recommend this company or this fellow for any type of service.