I prepaid for 3 months of trash service. In February 2025 the trash person left the dumpster open and 6" of ice collected in the bottom of the can. The company claims the "bags" were to heavy and they needed a different truck. For 3 weeks I had no trash service, when they finally sent a different truck, the person repeatedly dropped the trash can in the road till the ice fell out. I paid for 3 weeks of service not received. Then again in May I electrically sent payment, the company waits till June 13, 2025 to post the payment to my account, picks up the trash on June 20, 2025. Again 3 weeks with no service that I paid for. The Manager will not allow me to speak to the owner by phone or in person and states "too bad the owner says there's no adjustment with the billing dates". Specialty Salvage owes me 6 weeks of payments returned for services paid for and not received.