Terrible experience. Nancy Withers should be fired, she was the most INEFFECTIVE representative during my hearing before the judge. She didn't tell me what to say, instead she seemed to delight in saying I didn't stand a chance. If this was true, why did they even take my case? The things I did want to tell the judge, Nancy told me not to because 'they don't care about that'. My recommendation.....find another company that does this type of work.