I needed a 2 yard dumpster for residential service. They delivered it and empty it weekly or every other which was great. However, when it came to the removal of the dumpster, I had to call 3 times (over 3 months) to have it actually removed. People make mistakes, I completely understand this, but that’s why I kept calling back and asking them to remove it. They apologized the second time I called and said they would be removing it. I kept putting trash in the dumpster because I was told it would be removed and I would get a $50 removal fee. Mind you, they never told me to stop putting trash in when I called the second time. When the dumpster was still in the driveway after the last pick up date, I called a 3rd time. I was rudely told there were no notes on my account and that I would be charged for another month and the $50 removal fee. I expressed my frustration with the lack of service and I was told there was nothing they could do. This is VERY poor customer service! Because they repeatedly failed to do their jobs I ended up having to pay over $150 for their lack of follow through, this is not how you treat a customer!