Have had two great experiences with this company...well, 3 actually. They installed a heating/air unit in my dog grooming shop. They were fair in price and prompt at installation. I just had one of their employees...Brian...clean and service the unit at the shop. He was friendly,on time, professional and called prior to arrival. We were so happy to have found great customer service that we set up an appointment to have him come service our home A/C Heat Pump unit. Once again, called before coming and was quick and efficient and friendly :) They will have all our business in the future!