They were little late showing up, no big deal. My husband walked them through the townhome and the job foremen, was bit on the rude that some of the boxes were not fully taped up. The 2 guys that came with him, one showed up in sandals (which he changed, to shoes.) Skinny guy was fast, nice and very solid worker. The other guy was rude and complained. The skinny mover was super friendly and helped moved the gas dryer around for us, which we were super impressed with. The other guy used our bathroom and did not flush. The skinny guy went and flushed for him. The other guy complained that the solid oak hutch was so heavy and was rude about the fact it was heavy. We were little dumbfounded on his job choice. Skinny kid apologized for his co-worker. When we move again would we use their service again, unsure. We should have been charged extra $220.00 for the 2 hrs. over, the foremen did only charge us $168.00. Over all, not the worse moving company I have used. If you buy the $375.00 package and stay within the 4hrs, not bad deal