Absolute Investigative Fingerprinting and Security Services

I called Absolute and asked for fingerprints for a carry permit. They asked if I also wanted HQL. I said yes. They took two sets of prints and charged for double prints and double background check. Two days later I found out that if one receives their carry permit, the HQL is free. One would a…

I called Absolute and asked for fingerprints for a carry permit. They asked if I also wanted HQL. I said yes. They took two sets of prints and charged for double prints and double background check. Two days later I found out that if one receives their carry permit, the HQL is free. One would assume that the Absolute staff would know this and share that information. They did not. After I became aware of this fact, I called Absolute. She said they were told the laws had changed. She said check with MD State Police and if she was wrong she'd refund my money. I called the MD Stare Police. They said if I waited to get the carry permit there would be no need for second finger prints and the fee was waived. I called Absolute back. She said they were told differently. She gave me to her manager. The manager said they couldn't refund my money. I asked for the owner's contact info. She said she couldn't give out that info. So I'm out $65. I would not recommend them. I also found the staff rather unfriendly when I went in for the prints.