Zekren Lightheart — Jul 25, 2023
I recently had an unfortunate experience with a discount tobacco store that I would like to share. I purchased a vape from them sh…
I recently had an unfortunate experience with a discount tobacco store that I would like to share. I purchased a vape from them shortly before closing time, and within an hour of using it, I encountered auto-firing issues both while it was in my pocket and when I set it down on a table. To ensure I had evidence of the problem, I recorded a video of the malfunction.
The next day, I returned to the store to address the issue, expecting a smooth resolution. However, I was met with a passive-aggressive response from the staff, who informed me that they do not offer refunds and went as far as to suggest that their business would soon be closed.
My primary concern was that there were no signs or verbal indications at the time of purchase regarding their no-refund policy. Additionally, they did not take the time to review the video I had recorded as evidence of the problem, which left me feeling dismissed and disregarded.
The lack of transparency and refusal to provide receipts added to my frustration. Moreover, I felt like they were treating their customers unfairly by urging them to try out products in-store without any intention of offering refunds, making it seem like a ploy to retain customers' money without accountability.
In conclusion, my experience with this discount tobacco store has left me dissatisfied and concerned about their business practices. I believe it's essential for others to be cautious when dealing with them to avoid similar situations. I sincerely hope they address these issues to provide a better and more reliable service to their customers.
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I recently had an unfortunate experience with a discount tobacco store that I would like to share. I purchased a vape from them shortly before closing time, and within an hour of using it, I encountered auto-firing issues both while it was in my pocket and when I set it down on a table. To ensure I …
I recently had an unfortunate experience with a discount tobacco store that I would like to share. I purchased a vape from them shortly before closing time, and within an hour of using it, I encountered auto-firing issues both while it was in my pocket and when I set it down on a table. To ensure I had evidence of the problem, I recorded a video of the malfunction.
The next day, I returned to the store to address the issue, expecting a smooth resolution. However, I was met with a passive-aggressive response from the staff, who informed me that they do not offer refunds and went as far as to suggest that their business would soon be closed.
My primary concern was that there were no signs or verbal indications at the time of purchase regarding their no-refund policy. Additionally, they did not take the time to review the video I had recorded as evidence of the problem, which left me feeling dismissed and disregarded.
The lack of transparency and refusal to provide receipts added to my frustration. Moreover, I felt like they were treating their customers unfairly by urging them to try out products in-store without any intention of offering refunds, making it seem like a ploy to retain customers' money without accountability.
In conclusion, my experience with this discount tobacco store has left me dissatisfied and concerned about their business practices. I believe it's essential for others to be cautious when dealing with them to avoid similar situations. I sincerely hope they address these issues to provide a better and more reliable service to their customers.
Read more
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