TO ERR IS HUMAN!!! Good things come to those who wait I would like to express my utter satisfaction with your company. The technicians came out and worked expeditiously to install my equipment. Your Customer Service Representatives follow...ed up to make sure every thing was working properly. In my frustration I said some things that put a bad light on Supreme Heating and Cooling and I would take them all back if I could, but it is hard to erase print. So I'm praying this amendment helps, the owner came to my home and apologized personally for any delays and I applaud and appreciate that. I WILL RECOMMEND SUPREME HEATING AND COOLING TO ANYONE I KNOW NEEDING THEIR SERVICES!! IN FACT I AM SO PLEASED I AM GOING TO PURCHASE MY COOLING SYSTEM FROM THEM AS WELL.

COMPLAINT!!! The only good thing about this company is that they accept payments from the state, but CUSTOMER SERVICE forget about it. It took them more than 3 weeks to provide me with an estimate. Susan never returns phone calls! Jason will get by your house if he doesn't have to pick his kids up from school! And to my dismay the DHS chose them as my vendor and gave them a $4000.00 grant and I am still waiting on the installation of my furnace, hot water tank and humidifier. Supreme came out on April 26th to take measurements for my metal work and nearly 1 month later I am still waiting on installation! Of course if your'e paying out of pocket you won't wait as long but if you are recieving assistance go with United Heating and Cooling!!