Audiophile

Audiophile is the most trustworthy company in their field and believe me, we have used them all. We first utilized their services 32 years ago and we were very pleased with their expertise. Over the years we went to every other electronics company in the Ozarks and found ourselves dissatisfied with …

Audiophile is the most trustworthy company in their field and believe me, we have used them all. We first utilized their services 32 years ago and we were very pleased with their expertise. Over the years we went to every other electronics company in the Ozarks and found ourselves dissatisfied with the price and performance of the products we purchased. Years later we returned to Audiophile and found substantial price savings. Their expertise in their industry is second to none. In fact, no other business has knowledge that compares to this company. The owners are upright Christian gentlemen who have always been completely honest and reliable. The only trouble they have is the occasional convict or thug who mistakenly think they are welcome in their store. IMO, the owners are too nice to everyone. I noticed a woman named Kathleen Conway who wrote a bad review on their business. Let's just say that she is no stranger to the law enforcement community. Since this is along my line of work I will say that one of my colleagues responded to the 911 call by a female employee of Audiophile who was assaulted by this woman. They prosecuted her and she wrote a fabricated review to get revenge. Any honest person who has ever actually done business with Audiophile will tell you that they are consummate professionals and men with good character and high moral fiber. Our company has trusted Audiophile with business for many years and we will continue. I am convinced that there is no way to beat their value and professionalism.

This company is horrible!! id stay far away. we bought items from here over a month ago now i wrote a review on google then they have started Verbally attacking now. it all started when they over charged us taxes we got 250$ worth of stuff then looking at the receipt we noticed they over charged ta…

This company is horrible!! id stay far away. we bought items from here over a month ago now i wrote a review on google then they have started Verbally attacking now. it all started when they over charged us taxes we got 250$ worth of stuff then looking at the receipt we noticed they over charged tax...charged us 63.18 on a amount for 289.98.. $289.98 with the tax rate of 8.1% is not $63.18. ..it should have been 23. 49 for tax. Fast forward to when i called about it the Manager Jeff took it upon his self to pretty much tell me i dont know what im talking about and pretty much calling me stupid. all i wanted was the money back that was owed. he kept going on and on about tax laws. well the math was simple. 8.1% of 289.98 is not 63.18.. i hung up because he kept going on i was going to call it a loss then the manager jeff called back to back for 30 minuets straight! then messaged me on facebook Acting like i didnt want a refund this company is a complete joke. anyways they sent out the refund got it a week later .. now fast forward to today over a month later they took it upon them selfs to reply to my google review. i will copy and paste what they said. " Response from the owner 8 hours ago Hello, Katherine. A manager explained that a newer staff member made a simple mistake on our brand new software. He insisted that he would rectify the small difference in sales tax and he delivered according to his word. This was resolved weeks ago yet for some reason you have chosen to maintain a very mean spirited attitude toward someone who not only resolved the issue immediately but was very kind to you when you were extremely hateful. You also made no mention of the fact that the price of the system you purchased was over$ $100 cheaper than any other authorized dealer. We gave you FREE merchandise with your purchase and no other local store offers such low pricing. We have to wonder what causes someone to be so unusually hateful and cruel to a store that saved you such a large amount of money. We have never had such a hateful encounter with a woman before. Your extreme verbal abuse full of obscenities and vulgarities were uncalled for. It was so upsetting to our administrative staff that it prompted us to contact the authorities. We learned that the police know you quite well. It all makes sense now." ..... if you made it this far in this review then you know a company Should NEVER be like this towards a customer i did not once say anything bad to them i actually Muted my phone when this manager spoke because he kept pretty much calling me stupid please do your self a favor stay away from this company!