We get refunds! HomeAbout UsAdd a ComplaintUpdate Your ComplaintBrowse ComplaintsSupport Crain RV said they would repair the damages to my truck Problem: Broken Promises Date of Problem: 2011-12-30 16:23:23.0 Company Name: Crain RV - Located in Little Rock Arkansas Has this problem been resolved yet? No Submitted by: Rick Dryden Share View as PDF My wife and I came down from Edmonton Alberta to Little Rock to purchase a fifth wheel from Crain RV. Back in June of this year. We had to have a gooseneck hitch installed so we had Crain do it. When we left we were pretty much lined up strait out to the freeway. A couple hundred miles down the road we pulled into a Wal-Mart. Upon leaving I had to make a turn to the right and heard a crunch noise, looking into my mirror I seen the trailer had pushed the fender over and was sitting on top of it. I assessed the situation and realized that Crain RV had installed the wrong size of hitch. This one only allowed me to make turns within the inside width of my truck box only. I thought for a moment and realized that is why we could not put the tailgate back on, it kept hitting the hitch. I phoned them and told I was on my way back. They had the right hitch waiting and installed it. The old hitch was set at 14.5 in. and the new one was set at 16.5 in hight. They asked if we could leave the truck there to fix as they own six car dealerships, I told them I had to get back for work and the manager Bill Shirey said to send