The first few appointments seemed OK - especially liked Nick's response until they weren't fixing the car completely. Brake issue took me three service appointments before they repaired. Meaning, they said it was fixed but it wasn't. Then, I took the car back for a power steering leak. They kept my car for nearly 5 MONTHS - telling me nearly every week that it would be done the next week, then Nick was on vacation for a couple of weeks and then it was fixed but they road tested and found out it wasn't. Every week it was a different excuse. I kept, mistakenly it turned out, trusting them. I called and called - left messages - no response. So, after 4.5 months, thinking they might have gone out of business because they weren't responding, I drove by. Seeing my car was still sitting outside in the snow, I finally got ahold of the owner. Stan, the owner was belligerent and non-apologetic about the status. I had it towed to another service shop who were able to diagnose the problem in one afternoon and repaired in two days after waiting for parts! I would never, ever, recommend Rally's to anyone.

Updated Sep 02

Detailed Information

Location TypeNA
Opening Date2006
Annual Revenue Estimate$500,000 to $1 million
SIC Code show 7699, Repair Shops
Employees5 to 9
Contactsshow

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