Connie Bennett — May 09, 2017

The first few appointments seemed OK - especially liked Nick's response until they weren't fixing the car completely. Brake issue …

The first few appointments seemed OK - especially liked Nick's response until they weren't fixing the car completely. Brake issue took me three service appointments before they repaired. Meaning, they said it was fixed but it wasn't. Then, I took the car back for a power steering leak. They kept my car for nearly 5 MONTHS - telling me nearly every week that it would be done the next week, then Nick was on vacation for a couple of weeks and then it was fixed but they road tested and found out it wasn't. Every week it was a different excuse. I kept, mistakenly it turned out, trusting them. I called and called - left messages - no response. So, after 4.5 months, thinking they might have gone out of business because they weren't responding, I drove by. Seeing my car was still sitting outside in the snow, I finally got ahold of the owner. Stan, the owner was belligerent and non-apologetic about the status. I had it towed to another service shop who were able to diagnose the problem in one afternoon and repaired in two days after waiting for parts! I would never, ever, recommend Rally's to anyone.
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The first few appointments seemed OK - especially liked Nick's response until they weren't fixing the car completely. Brake issue took me three service appointments before they repaired. Meaning, they said it was fixed but it wasn't. Then, I took the car back for a power steering leak. They kept my…

The first few appointments seemed OK - especially liked Nick's response until they weren't fixing the car completely. Brake issue took me three service appointments before they repaired. Meaning, they said it was fixed but it wasn't. Then, I took the car back for a power steering leak. They kept my car for nearly 5 MONTHS - telling me nearly every week that it would be done the next week, then Nick was on vacation for a couple of weeks and then it was fixed but they road tested and found out it wasn't. Every week it was a different excuse. I kept, mistakenly it turned out, trusting them. I called and called - left messages - no response. So, after 4.5 months, thinking they might have gone out of business because they weren't responding, I drove by. Seeing my car was still sitting outside in the snow, I finally got ahold of the owner. Stan, the owner was belligerent and non-apologetic about the status. I had it towed to another service shop who were able to diagnose the problem in one afternoon and repaired in two days after waiting for parts! I would never, ever, recommend Rally's to anyone.
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Connie Bennett — May 09, 2017

The first few appointments seemed OK - especially liked Nick's response until they weren't fixing the car completely. Brake issue …

The first few appointments seemed OK - especially liked Nick's response until they weren't fixing the car completely. Brake issue took me three service appointments before they repaired. Meaning, they said it was fixed but it wasn't. Then, I took the car back for a power steering leak. They kept my car for nearly 5 MONTHS - telling me nearly every week that it would be done the next week, then Nick was on vacation for a couple of weeks and then it was fixed but they road tested and found out it wasn't. Every week it was a different excuse. I kept, mistakenly it turned out, trusting them. I called and called - left messages - no response. So, after 4.5 months, thinking they might have gone out of business because they weren't responding, I drove by. Seeing my car was still sitting outside in the snow, I finally got ahold of the owner. Stan, the owner was belligerent and non-apologetic about the status. I had it towed to another service shop who were able to diagnose the problem in one afternoon and repaired in two days after waiting for parts! I would never, ever, recommend Rally's to anyone.
Read more

The first few appointments seemed OK - especially liked Nick's response until they weren't fixing the car completely. Brake issue took me three service appointments before they repaired. Meaning, they said it was fixed but it wasn't. Then, I took the car back for a power steering leak. They kept my…

The first few appointments seemed OK - especially liked Nick's response until they weren't fixing the car completely. Brake issue took me three service appointments before they repaired. Meaning, they said it was fixed but it wasn't. Then, I took the car back for a power steering leak. They kept my car for nearly 5 MONTHS - telling me nearly every week that it would be done the next week, then Nick was on vacation for a couple of weeks and then it was fixed but they road tested and found out it wasn't. Every week it was a different excuse. I kept, mistakenly it turned out, trusting them. I called and called - left messages - no response. So, after 4.5 months, thinking they might have gone out of business because they weren't responding, I drove by. Seeing my car was still sitting outside in the snow, I finally got ahold of the owner. Stan, the owner was belligerent and non-apologetic about the status. I had it towed to another service shop who were able to diagnose the problem in one afternoon and repaired in two days after waiting for parts! I would never, ever, recommend Rally's to anyone.
Read more Show less