Jennifer Armstrong — Mar 11, 2017
I live in Drexel Hill & a week ago my fence was taken down by a wind storm. I contacted Curran after driving through Springfield …
I live in Drexel Hill & a week ago my fence was taken down by a wind storm. I contacted Curran after driving through Springfield and seeing a new fence advertising Curran. When I called to make an appointment for someone to come out and take a look, measure, review products & give me an estimate, the gentlemen was very nice. I assume I was speaking to Jim Curran, Sr. He said that either he would be out the next day (Saturday) beteeen 10 & 11 am, his son, Jim Jr. or his brother would come out. Great!
Saturday morning, no one showed up. However, I did see a beat up white pick-up truck pull up to my house with chain link fencing hanging out the bed at around 10:15 am. But no one got out, no one knocked on the door. The young man drove off within 5 minutes of pulling up, he didn't even turn the truck off. I never received a phone call to even reschedule. My husband was not very happy & neither was I.
I work in Facilities for a living, I deal with a lot of contracts, contractors, insurance companies...I schedule all estimates/bids and oversee every aspect of any job being done from start to finish. I'm good at what I do and I'm also very easy when it comes to working with deadlines or any unforeseen issues that anyone that I hire may have. But, I can not and will not tolerate no call, no show BS. It's the most extreme form of disrespect for someone who works in my field.
It's obvious to me that this company does not respect potential clients. And, after reading a few
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I live in Drexel Hill & a week ago my fence was taken down by a wind storm. I contacted Curran after driving through Springfield and seeing a new fence advertising Curran. When I called to make an appointment for someone to come out and take a look, measure, review products & give me an estimate, t…
I live in Drexel Hill & a week ago my fence was taken down by a wind storm. I contacted Curran after driving through Springfield and seeing a new fence advertising Curran. When I called to make an appointment for someone to come out and take a look, measure, review products & give me an estimate, the gentlemen was very nice. I assume I was speaking to Jim Curran, Sr. He said that either he would be out the next day (Saturday) beteeen 10 & 11 am, his son, Jim Jr. or his brother would come out. Great!
Saturday morning, no one showed up. However, I did see a beat up white pick-up truck pull up to my house with chain link fencing hanging out the bed at around 10:15 am. But no one got out, no one knocked on the door. The young man drove off within 5 minutes of pulling up, he didn't even turn the truck off. I never received a phone call to even reschedule. My husband was not very happy & neither was I.
I work in Facilities for a living, I deal with a lot of contracts, contractors, insurance companies...I schedule all estimates/bids and oversee every aspect of any job being done from start to finish. I'm good at what I do and I'm also very easy when it comes to working with deadlines or any unforeseen issues that anyone that I hire may have. But, I can not and will not tolerate no call, no show BS. It's the most extreme form of disrespect for someone who works in my field.
It's obvious to me that this company does not respect potential clients. And, after reading a few
Read more
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