Nice guy and says he will work with you. In reality, the work he did was a disaster. We hired him to redo our bathroom. He first got the wrong size pan for the shower, way off on size. then connected the hot and cold lines backwards, then didn't put the flanges in on the shower pan which left water dripping into our basement. He had a glass guy come in to put the shower walls up who didn't read directions and that was wrong and also leaked. We found out later it wasnt a glass guy but someone they hired to put the glass shower walls up. We spoke to him several times. He knew they messed up and said he would fix it or refund money to us, which he never did. We had to take the whole shower stall apart, fix plumbing, install the flanges and finish everything. all he really did was demo and make a mess. He did buy new tile board for the back of the shower We bought the first which had to come out because holes were drilled in the wrong spots and that had to be torn out also. He didn't do half of what he charged us for, gave us a very small credit when we complained and took the rest of our money. Very unhappy. we tried using a local guy to give him business and this is what they did. Beware. Especially of their Facebook posts. Sorry to have to write this but don't want this to happen to someone else.