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Reviews (6)
2.0
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Annoyed Customer
· Aug 13
I would NOT recommend this company. When my AC unit went out early Monday July 8th in the AM,(2am) I called them first thing in the AM...a man was sent to evaluate the problem. I was told it was the AC motor, and it would have to be ordered....By Thursday when we had not heard anything I was calling them. They said they didn't ship it out and it would now be Friday or Sat. before they received it. TWO WEEKS later I still had not heard from them and they would no longer answer or return our calls. On July 19th there was a recorded message stating they would be out of the office until the 24th....I have never heard from them. We ended up having Carroll come out to fix the unit and it was done in 2 days!
Updated Sep 04
David Watts
· Jul 14
This guy sucks! Slow service, constant lies, and no way to get ahold of him. It took him 10 days to fix our ac and now 30 days later it's quit again. I told American Home Shield that if they tried to send him out again i would cancel my account and I've had my policy for 18 years.
Updated Sep 04
JAIME MENDEZ
· Jun 13
I would recommend this company to anyone, the owner is so kind and always willing to help.
Updated Sep 04
Keith Moffett
· Aug 08
Do not recommend at all if you want your air conditioner fixed. They cant show up on time let alone the day they tell you. I have been trying to get them to come to my house for a week straight. They just keep saying we will come in the morning and they don't show up. They wont call to let you know what is going on and are very unprofessional
Updated Sep 04
Allison Hall
· Aug 04
Horrible company. I have been dealing with them since June 5th. It is now august 4th I still do not have a working air conditioner they have been a no show for two appointments and will not answer phone or call you back. My home shield has shipped them the parts and now I can't get them out to replace them.
Updated Sep 04
Roland Gandy
· Aug 09
First American Home Warranty set this company up for me to use, reported the claim at 7pm on Aug 5th I waited until the afternoon on Aug 7th they never called so I called them Jamie said he never got the claim but then found it, said he was busy and could possibly get to me Friday afternoon Aug 8th or Saturday morning Aug 9th, it is now 3:25pm on Aug 9th, I tried to call but no answer and the message machine says it is full and cannot take anymore messages, this is not good business practice, Bottom Line if you deal with a warranty company and they suggest Armor Heat & Air tell them no thank you! Please assign a different company!!!!!
Updated Sep 04