This is the worst ISP I have ever had. We have their WAVmax service and the service advertises "fiber-like speeds" but doesn't provide what those speeds will be. The speeds range anywhere from 40 down to less than 1 down randomly throughout the day and the speeds typically hover around 3-5. Truly unacceptable when we pay $150 a month for a poor internet connection! We have replaced our router thinking it was the issue and have tried a long list of other things to no avail. The ping will skyrocket the second more than one person uses the connection making doing simple tasks online like simply checking an email take an eternity. Streaming videos works ok most of the time but watching any live streams is near impossible as the connection is so unstable the quality will drop to unwatchable resolutions or not work at all. Taking to people over online in voice or video chats is painfully difficult often randomly cutting out or being extremely laggy. Trying to video chat often causes communication to drop or be unusable. Uploading anything such as pictures tends to take a very long time and causes the internet for everyone else to be unusable until the upload is completed. Trying to play any sort of online game is a gamble if it will be playable or not as the ping could either be completely normal or exceeding ping times of what satellite would provide at a drop of a hat. I know people with LTE connections in their households that dont have Peak Internet get much more reliable service at a fraction of the cost. We had their fiber connection in Woodland Park and it was just as terrible causing us to drop them only after a week. We would switch to another provider where we live but it's like they have a monopoly here as they are the only provider that isn't a satellite. But right across the street, there is a much cheaper and more reliable DSL connection available but for whatever reason, only their phone service is available to us. We would gladly take Sattelite at this point but for jobs related to our household, we need the lowest latency possible to perform that job. So, for now, we are essentially stuck with them until a new service arrives.

Don't trust Peak Internet, they advertise one thing and provide much different. Use an outside service like Broadband.gov to verify not only speeds but data transfer. You'll find them to be much different than Peaks systems tell you. when you challenge their advertisements and guarantees they drop you as a customer.

We signed up with Peak Internet's 40Mbps Internet, Phone, and DISH Network. They came and installed it in a blizzard for us (I had to have the Internet as I work online). I have noticed that when I run a speedtest I never see the 40Mbps, but if I start a Vudu HDX movie at 19Mbps and then run a speedtest, I get almost 42Mbps total through the pipe. Sounds like the other person that reviewed on here doesn't know how the Internet works. Not all servers can support that fast of a connection to you. Anyway we have had it for 3-4 months and never had a problem!