"State Auto Insurance Scam" Man breaks into my home 0n 2/8/21 and sets a fire to keep warm in basement, arrested in jail and a police report has been provided to confirm with video. Damage consist of smoke, door and window, Thank God the house did not catch fire, I'm Blessed.....except I feel like a criminal being interrogated for some type of insurance scam, not a customer who has suffered a loss. State Auto did not use Due Diligence investigating my claim prior to placing my account in a Right of Reservation status. I have also witnessed a breach of customer information and have serious concerns with how customers personal information and privacy are handled. I actually received by email another customers claim, name, address, phone ect. sent form Scott Osborne Claims Adjuster Senior, a security issue to say the least. I Filed a claim on 2/10/21, received a reservation of rights letter on 2/11/21 form Scott Osborne Claims Adjuster Senior, now that was fast. I can't see what kind of investigation takes less than 24 hrs or how my insurance company on 3/3/21 day 52 has now requested I swear under oath on 5/7/21, did I not mention this happened 2/8/21, police report and video.....State Auto Insurance Companies exercising each and every right to deny a claim, am I wrong to expect more from my insurance company? Troy Barton

Detailed Information

Location TypeHQ
Opening Date1921
Annual Revenue Estimate$1 to 2.5 million
SIC Code show 6411, Insurance Agents, Brokers, and Service
Employees1000 to 4,999