I called Mars on 8/12 asking for a tech to come to my Great Clips store to repair Our washer. They have been out 3 times, washer still inoperable. Called on 8/12/13 for a tech to repair my washer, I was told the tech would be there on 8/15/13. The tech stated the washer's hair filter was clogged he cleaned it and stated it was working properly and left. That night we started a load of towels. When the spin cycle started it sprayed water everywhere out of the hair filter because it was not closed correctly. This damaged the dry wall behind the washer. I never asked for the drywall to be repaired, nor did Sue offer or say she was sorry. I called Mars on the am on 8/16 they sent the same tech out on 8/16 he wrapped black electrical tape on the hair filter, and said he would order a new hair filter for the back of the washer. He stated he would be back to replace as soon as he received the part. The washer was working but temporarily. On 8/19 the tech came back and installed the new hair filter, stated he ran it through a cycle and it was draining properly and asked my stylist to sign off on his work. She signed off believing what he said to be true. That night I received a call my stylist explained the washer still wasn't draining. So I called Mars again on 8/20 in the am. I spoke with one of the owners Sue. She stated it would be Thursday the 22 or Friday the 23rd before they could get a tech back out to my shop. I explained this had been an ongoing problem and we were a hair s