David Sellers himself does top notch work. His scheduler (his wife), however, comes in hot and heavy with accusations about me taking the quote to a lower bidder unless I pay them $250 extra to answer questions like "why is the water heater missing from my quote". Upon informing her there was no second bidder and I simply need to ask a lot of questions before spending $30k, she refused to believe me and demanded $250 to finish the quote that was initially described to me as feee. It also took over a month to go from design conversation to a written quote in my email, and David never did an official, detailed walkthrough, showing me where everything would go. However upon receiving the quote, he expected a $10k deposit check from me THE NEXT DAY, even though that was a Saturday and I had less than 12 hours to review the quote. The amount of drama Rebekah created due to her interpreting my questions about a huge cash outlay as unfounded paranoia about me shopping the work around was extreme. Even if I was shopping the work around (which everyone tells you is good practice, to get multiple quotes) it shouldn't matter, but I wasn't doing it (don't have the time with all the other house projects) and when I would try to tell her this, she talked over me to tell me about her company's web site / online dedication to her husband. All in all, David is a hard core, professional-as-you-can-get worker, held back by an extremely unprofessional manager / scheduler who sees enemies instead of customers with questions proportional to the large amount of money they're spending. Great for repair work; worse company I've ever dealt with for planning and executing a large project.