NO! Quite the contrary! Prerequisites discussed with management prior to engaging servirces were to be responsible and prompt. Two requirements that should be expected of ANY reputible business! Tutoring session scheduled for 3:30-4:30. Specific directions to tutoring distination were given in advance, yet tutor was 25 minutes late showing up and left ten minutes early. Called the owner, Valerie Gardner, left a simple direct message. On the next day I received a phone call from Valerie, cancelling the arranged tutoring due to the tutor's malicious and false accusations about words I allegedly had with her. To future clients, at the time I supposedly made these statements I was alseep, under heavy sedation after surgery. I did however still try to get Kvg to see that it was a misunderstanding, but they were quick to cancel services. Great way to help the student in need! That is what you said you were there for. Them. So, in short, with Kvg, use caution. All bets are off before they start. What a shame. p.s. Thanks for not charging me for the come late/leave early tutoring session.