Mark R. Graham coordinates between processes and serves as the first point of contact for coworkers and departmental liaisons regarding the use of designated systems. He reviews every aspect of company operations for the purpose of improving operational processes to better serve customers and to make the company operations more efficient. He runs existing queries and provides input for the development of new queries while gathering data to contribute to the development of business plans and strategies. Mark R. Graham recommends process improvements for daily operating procedures. He coordinates business functions that may involve participation from multiple business units and also oversees the distribution of computer generated reports to the university community. Mark R. Graham received the degree of Master of Business Administration from the University of Kansas in 2003 and bachelor's degree from University of Kansas School of Business in 2001. He completed his high school from Blue Springs High School in 1990.