Joe Essex — May 13, 2020
Absolutly Terrible just to list a few of the things wrong with this horrible business, its been nearly a year and the internet isn…
Absolutly Terrible just to list a few of the things wrong with this horrible business, its been nearly a year and the internet isn't running correctly, his current excuse is that its SOMEONE ELSE'S fault and he has to wait for a firmware update (which dosnt exist and isn't going to change anything, they guys a joke)
1.LIES about not throttling
A majority of the time I am being throttled to a fraction of what we paid for, most of the time its less than half but very often goes down to sub dialup speeds even, low enough where you cant even run a speedtest because it just times out
2. Complete denial that anything is wrong/Lies and excuses everywhere
Robert is overly proud of his work and will refuse to acknowledge that anything is wrong with it, this is despite him hooking his laptop in and having the exact same issues, he will just deny it later and make excuses that the problem is elsewhere and NOT his fault, the issues vary but are all lies, he wastes months claiming that the acorns were blocking the internet, so if you have a single acorn anywhere near you, avoid this. His favorite line seems to be "nobody else is having trouble so that means you cant be having trouble" and refuse to do any basic troubleshooting
3. Refuses to answer the phone or return messages
Horrible at returning calls, by his own admittance he was too busy to return a call for over 40 days, despite multiple messages being left, pretty much he dosnt know how to fix it so he just pretends it dosnt exist
4. The guy just dosnt know what he is doing, is just lying his way through the whole thing, dont use unless you want to be scammed out of your money, stay away for your own good
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Absolutly Terrible just to list a few of the things wrong with this horrible business, its been nearly a year and the internet isn't running correctly, his current excuse is that its SOMEONE ELSE'S fault and he has to wait for a firmware update (which dosnt exist and isn't going to change anything, …
Absolutly Terrible just to list a few of the things wrong with this horrible business, its been nearly a year and the internet isn't running correctly, his current excuse is that its SOMEONE ELSE'S fault and he has to wait for a firmware update (which dosnt exist and isn't going to change anything, they guys a joke)
1.LIES about not throttling
A majority of the time I am being throttled to a fraction of what we paid for, most of the time its less than half but very often goes down to sub dialup speeds even, low enough where you cant even run a speedtest because it just times out
2. Complete denial that anything is wrong/Lies and excuses everywhere
Robert is overly proud of his work and will refuse to acknowledge that anything is wrong with it, this is despite him hooking his laptop in and having the exact same issues, he will just deny it later and make excuses that the problem is elsewhere and NOT his fault, the issues vary but are all lies, he wastes months claiming that the acorns were blocking the internet, so if you have a single acorn anywhere near you, avoid this. His favorite line seems to be "nobody else is having trouble so that means you cant be having trouble" and refuse to do any basic troubleshooting
3. Refuses to answer the phone or return messages
Horrible at returning calls, by his own admittance he was too busy to return a call for over 40 days, despite multiple messages being left, pretty much he dosnt know how to fix it so he just pretends it dosnt exist
4. The guy just dosnt know what he is doing, is just lying his way through the whole thing, dont use unless you want to be scammed out of your money, stay away for your own good
Read more
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