Southwest Connection Inc

I would never ever recommend this company to anyone. I recently used them to transport an instillation to an event my company was taking part in and ran into numerous issues: 1. Our instillation arrived to the event FILTHY. I was told that your team did not protect it with a blanket during transit…

I would never ever recommend this company to anyone. I recently used them to transport an instillation to an event my company was taking part in and ran into numerous issues: 1. Our instillation arrived to the event FILTHY. I was told that your team did not protect it with a blanket during transit but rather laid it on your truck's filthy floor. 2. The truck driver arrived 2 hours earlier than instructed to pick up the installation after the event. This caused confusion as the man whom we hired to tear down the instillation actually arrived on time. Further confusing the matter was that the company sent an additional man with their driver to break down the instillation. This was not communicated to me or the team I'd actually hired to take care of the breakdown, thus causing much chaos and discord. 3. Their driver returned the instillation to the wrong location despite the fact that our emails clearly indicated where it needed to go. 4. When confronted about these discretions I was met with a nasty, accusatory, totally unprofessional tone and response. I am HORRIBLY disappointed by the unprofessional service their team provided and as mentioned before would avoid them at ALL costs.