Scott Bayless far exceeded my expectations in helping me publish my first book. He not only explained the process step by step in a way that I, a novice could understand but he explained everything from a marketing and publishing aspect. His knowledge of formatting and correct fonts for both Ebooks and hard copy gave my book the finishing touches it needed. Scott is not only a wealth of knowledge he is also very happy to share his expertise to assure your completely happy with the final results. All though we have never met in person I know that Scott is a great person with a big heart for new authors.