Believe the reviews! Joe Cole is not an ethical or thoughtful person! First off I would like to say our plumber did a great job. It was no fault of his own. When it was time to pay I was asked to sign a blank invoice. I asked our plumber how much to pay and he said I had to call the office. I passed the phone to the man that did the work and he wrote "$325" with no explanation. I was surprised because when I called I was quoted as mentioned in other posts, $119 for the first hour and $85/hour following that. He was at my house for 2 hours. So when I called the office back to get more information the person told me he was at my house for 3 hours. I said to her that she is mistaken which is when she transferred me to Joe and things rapidly went downhill. I simply asked him for a breakdown of my bill. Why is it $150 more than I expected? He told me there was a $75 travel charge and the rest was parts, putty and a strainer. I informed him that these extra charges were never mentioned to me when I booked the service. He agreed to take $75 - still making me pay for the most expensive putty and strainer in the world but he told me he would no longer do business with me and for me to "Lose his number." Well Joe....the good news is I would never do business with you again because of the way I was treated. He admitted that he does lots of work in my building and that it is an expensive place to live. So Joe, is that why you thought you could charge me $150 more than you originally quoted??? Again I would like to say my plumber did great work thought. He saved the day and I would have happily paid more if you gave me a good reason and weren't so rude!

Joe Cole Plumbing is a great company to work with .. their men are very professional ,if you want your plumbing problems fixed right the first time go with Joe. Sure you can hire a much cheaper plumber but you'll end up paying more in the long run because most likely it'll break again .. you get what you pay for so when it's come down to plumbing i only trust joe... Joe also offers expert advice right on his website.