Dental Excellence

I had a horrible experience with Dental Excellence. I can’t believe they have that name they are far from excellent and shouldn’t be dentist. In 2011 I had 2 root canals and a crown. Never fun but what they put me through was and still is short of unprofessional. First off waiting to get in once you…

I had a horrible experience with Dental Excellence. I can’t believe they have that name they are far from excellent and shouldn’t be dentist. In 2011 I had 2 root canals and a crown. Never fun but what they put me through was and still is short of unprofessional. First off waiting to get in once you have checked in will be at least ½ hour so make that adjustment in your day. Then on these last visits, I didn’t even see my doctor. I am a patient of Dr. Schmidt and not Dr. Anderson or Dr. Tudor or whoever else they get to cover. The fact is Dr. Schmidt retired a year ago and these yahoos have been running the show. OK so then I get to the chair and it’s another 15 minutes before I see the doctor (whoever it is) and he gives me a local and says he will be right back. 45 minutes later he shows up and starts to put the splash barrier on that he can’t get right and soaks me. Maybe it was because he couldn’t stop flirting with the intern that had no experience at all and giggled like my teenage daughter. OK, they start drilling and after about 15 minutes he has to go attend to another patient. So he leaves come back and does this for about an hour. Until I can’t take the pain anymore because the anesthetics have worn off. He give me some more anesthetics (first time I’ve been re-dosed in a dental procedure) so he can put a temp filling in to go at it again in two days to “finish the job”. This is the only root canal I have had done that I needed pain meds after the nerves had supp